Trust, localization and the ability to adapt, be agile and lean seem to be the secret ingredients for manufacturing during this turbulent COVID-19 period.
The COVID-19 business impact is large for manufacturing, with fewer people allowed in factories and reduced mobility.
For customers, trust in products is more essential than ever. During this COVID-19 crisis, are those manufacturers who are still open placing more emphasis on maximizing production, even if this may risk the actual safety of the products they are circulating in the market? How are we sure that, with the current rapidness of production, safety regulations can be adhered to? According to the 2020 Edelmann trust barometer, respondents recognized the need for specific brand action to help address the societal challenges posed by Covid-19, such as protecting the well-being of employees to shifting products. Tracing the safety of products and the health-safety of human workers along the entire supply chain becomes a key priority for manufacturers. Blockchain technology can support such a traceability need easily (Matthieu Hug, CEO and Founder of Tilkal)!
For manufacturing, COVID-19 has disrupted the supply chain with the need to re-sync where products are produced potentially requiring new business models (Eric Prevost, Oracle).
Furthermore, COVID-19 has increased the need for fast adaptation and manufacturers are looking for AI to increase the ROI (Rachel Alexander, Omina Technologies). But ROI can only be maximized by using a lean AI and human-centered AI methodology.